Archive for the ‘Workflow Software’ Category

Records Management of State Taxes

 There are several state taxes that need to be kept track of and reported in a timely manner.   Two major state taxes that most states place on businesses within their boundaries are sales and income tax.  Some states also have the requirement of disability insurance. Record management of state taxes is important.  State taxes must [...]

Knowledge Management & Learning Organisation: Six of one and a half dozen of the other

Moving Beyond “Knowledge for Knowledge’s sake” Quick ± in 25 words or less, define knowledge management. Can’t do it? You’re not alone.     There are an assortment of disciplines that have influenced the field of Knowledge Management (KM) thinking and praxis – the most prominent are philosophy, in defining knowledge; cognitive science (in understanding knowledge [...]

Combine Your Issue Tracking and Development Tasks Together

Details on how issue tracking tools can be integrated with version control and software development systems. Issue and task tracking plays an important role in both traditional and agile development environments. To save time, increase coordination, and improve communication, it is beneficial to use a version control system that lets you combine your issue tracking [...]

IT Help Desk Surveys and IT Customer Satisfaction Surveys Boost IT Performance

Problems IT Help Desk customers frequently encounter Whether your organization has an in-house or outsourced IT Help Desk, some of your IT Help Desk customers are likely dissatisfied with the service they are receiving. Some of the common causes of dissatisfaction with IT Help Desks include: 1. Rude Help Desk Service Reps. 2. Long wait [...]

An Insight into Medical College Management Software

The medical education system cannot remain isolated from the global developments taking place around us. Viewed from an international perspective, the following four issues will affect medical education in the coming years: (i) the international mobility of students; (ii) the concept of ‘education as an industry’ as envisaged under the Global Agreement on Trade in [...]